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Information Technology Resources

Faculty and Staff, welcome to Huntsman School Fall Semester 2019 at USU. Please find resource links to helpful information, policies, and commonly asked questions below:

USU IT Support Contacts

USU IT provide tech support for all Huntsman School faculty and staff on the Logan campus.

Aaron Elwood | aaron.elwood@usu.edu | 435-797-0883

Mark Rechsteiner | mark.rechsteiner@usu.edu | 435-797-7591

You can also request assistance by filling out a MyTech Service Request.

Huntsman/Eccles Computer Lab Support

Huntsman/Eccles Computer Lab support is provided by:

Thomas James | tom.james@usu.edu | 435.797.2276

Internet Devices Registered

All devices connected to the USU network must be registered in order for them to work. Go to https://bluezone.usu.edu/

2-Factor Authentication for all USU Employees

Access to important or personal information is handled by 2-factor authentication. Information for this service is at https://duo.usu.edu

Classroom Technology Support

Classroom support for technical issues is provided by the USU Helpdesk classroom technology team. They can be reached at 797-4357 (HELP). You can call them directly from the classroom and they will generally send someone right away.

Document cameras are not installed in all the classrooms in Huntsman Hall. Department have doc cameras for checkout if needed.

Faculty can receive Instructional Support from https://cidi.usu.edu/

Campus Software Store for USU Owned Computers

Various software vendors have agreements with this campus store. Reduced prices, state license agreements, or campus license agreements are available. Login with you’re A-number and banner password to browse the store at http://servicenow.usu.edu/

Work at Home Software Benefits

Here is a link for software packages that are available to you. Instructions are on the web site. Login with your a-number and banner password. http://usu.onthehub.com/WebStore/Welcome.aspx

USU Policies: