BA 6720 Operations Management

BA 6720: Course Embedded Assessment

MBA Learning Goal Assessment Method Assessment Results
Solve complex problems that are cross-functional in nature; deal effectively with strategic challenges that are interdisciplinary; and think systemically, critically, credibly, and creatively about business issues Case Assignments (e.g. students are assigned a case where over a dozen different things have gone wrong including high scrap, high labor turnover, late supplier deliveries, etc., and they are expected to apply structured problem solving tools to correctly ID the root cause of the problem and ID a solution). Multiple cases like this are used to illustrate various operations strategy issues and problem solving techniques.

Exam Essay Questions: Essay questions ask students to take a concept presented in one source under a specific context and relate it to other concepts presented in other sources using completely different contexts.		 Using the results of students carrying out these assignments in the last three sections taught, and using a grade of B or better as the measure of acceptable performance.

Student performance is as follows:
Total Students: 110
No. Meeting Expectation: 84
Use the tools and techniques of business (both quantitative and qualitative) in unique situations not taught in class (i.e., to have developed a deep understanding of the concepts underlying the tools and techniques) Homework & Exam Problems: Students have to take concepts taught in one context and apply them to case scenarios in another context (e.g. Cellular layout is taught using a manufacturing example, then students are assigned a case where they apply the concept to a university). Using the results of students carrying out these types of assignments in the last three sections taught, and using a grade of B or better as the measure of acceptable performance.

Student performance is as follows:
Total Students: 110
No. Meeting Expectation: 94
Manage, lead and change organizations Case Assignments: (e.g. students are assigned cases where they are expected to apply concepts related to three continuous improvement approaches - Six Sigma, Lean Thinking, & Theory of Constraints.) Using the results of students carrying out these types of assignments in the last 3 sections taught, and using a grade of B or better as the measure of acceptable performance.

Student performance is as follows:
Total Students: 110
No. Meeting Expectation: 85