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Comcast launches new X1 service in Utah to compete in innovative industry

Editor’s Note: Huntsman School''s Mike Glauser and Eric Hawley were both interviewed for this story. Glauser is the  executive director of entrepreneurial programs and clinical professor of management. Hawley is adjunct faculty at the Huntsman School and the  chief information officer and associate vice president for Information technology for Utah State University.

Deseret News

By Whitney Evans

SALT LAKE CITY — Many Utahns received the latest Comcast technology Tuesday in what company executives hope will revolutionize the television experience.

Subscribers in Utah woke up to traffic, weather, voicemail, stock quotes and sports TV apps, as well as Pandora and Facebook on their main menu as part of Comcast's new cloud-based X1.

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Companies like Comcast and CenturyLink promote bundling and keep individual Internet, cable or phone options "artificially high" so consumers buy all their products from one source, according to Eric Hawley, chief information officer for Information Technology at Utah State University.

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Innovation is essential to growth for any company, making long-term business strategies a thing of the past, according to Michael Glauser, executive director of entrepreneurial programs at Utah State University.

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